Shipping policy
1. Processing Time
All orders are processed within [X] business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: 4-5 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Please note that these are estimated delivery times and actual delivery times may vary.
3. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email containing tracking numbers once your order has been shipped. The tracking information will be active within 24 hours.
4. Customs, Duties, and Taxes
Mega Market Place is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
Mega Market Place is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
6. International Shipping Policy
We ship throughout United States and Canada
7. Returns Policy
Please refer to our Returns Policy for information on returning items.
8. Lost or Stolen Packages
Mega Market Place is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
9. Questions
If you have any questions about the delivery and shipment of your order, please contact us at support@megamarketplace.net or through our Contact Us page.